All items are sold “as is, where is”. This means there are no warranties or guarantees. It also means you are responsible for the item as soon as you win the bid at a live auction or per specific instructions at an online auction.
We strive to give the best description we can of each item. All information is deemed reliable but is not guaranteed.
It is extremely important that you examine all items prior to bidding and are aware of all the terms and conditions of each sale.
I am interested in talking to someone about conducting an auction. How can I contact you?
You can email us at email@example.com or call us directly at 913-271-3045 or 913-963-1729
We look forward to helping you!
I have a question about a vehicle at one of the tow lot auctions. Who do I speak to?
If you have a question about a vehicle or paperwork at one of the tow lot auctions please contact that tow lot directly during normal business hours: Alandon 913-596-1770 All City Tow 913-371-1000.
When is your next auction?
Always check this website: We post all information and updates here first.
If there is anything else you need help with please contact us. We are always happy to help!
What forms of payment do you take?
This is different with each auction. Please review the terms and conditions of each sale.
What if I'm not registered with HiBid?
You must register with HiBid: www.hibid.com to leave Internet Bids.
What if I'm not registered for the auction?
Most auctioneers require you to register for the auction. If you have not registered for the auction at the time you’re placing a bid, Hi-Bid will walk you through the registration process automatically. You must register for each auction to be able to bid.
Do I need to be approved to bid?
Yes. The Auctioneer can approve or reject your signup for their auctions at their discretion. Being rejected from bidding on one auction does not necessarily mean that you will be rejected from signing up for other auctions.
The time it takes to approve you for an auction depends on the auctioneer. Some auctions are setup to automatically approve bidders, eliminating the need for you to wait.
What happens when I submit a bid for an auction that I’m not already approved for?
If the auction is using sealed bidding, then your bid is held in pending status until the auctioneer reviews the bid and either accepts it or rejects it. The auctioneer might contact you to arrange for a deposit, get payment information, or just verify your information.
If the auction is using public bidding, then a request will be sent to the auctioneer to approve you for that auction. Your bid has NOT been saved. Once you are approved you will then need to go back to the website and place your bid.
To review the status of your current bids go to the Current Bids link from buyer account maintenance.
How do I check on my bids?
Your bids can be viewed by logging into your account and clicking on the bids link next to the appropriate auction.
What is a "Soft Close"?
A “Soft Close” ending for a lot means that if a bid is placed in the last few minutes, the bidding for that lot will be extended by another few minutes. This gives other interested bidders time to raise their bid before the lot closes. The Soft Close option is typically used for Internet-Only auctions.
How does the Minimum/Maximum Bidding Work?
In minimum/maximum bidding, the bid amount you place represents the maximum amount that you are willing to pay for this item. Your maximum bid will be used to bid on your behalf until you win the lot or until bidding has exceeded your maximum bid amount. Keep in mind if there is a tie-bid the earliest place bid gets the biid. Ofter bidders will wait until the last few minutes of the auction to place a bid. If your bid is already in the system it will have priority.
What is Fixed / Flat Bidding?
In fixed / flat bidding, the bid amount you place represents the actual amount that you are willing to pay for this item (not the maximum). Your fixed bid amount will be used to bid on your behalf.
What does "Times The Money" mean?
Times the money bidding allows you to bid per piece when a lot has a quantity greater than one. For example: if you are bidding on folding chairs, and there are 10 folding chairs, you can place your bid for $5 times the money, meaning your total bid is for $50 ($5 x qty of 10). When a lot has times the money bidding enabled it will clearly be labeled and you can choose to place your bid times the money or you can bid a total amount for the whole lot.
What is a "reserve"?
A reserve is a minimum price that a lot must achieve to sell. Some lots may display the status of their reserve: Reserve Met or Reserve Not Met. The absence of this message does not necessarily indicate that a lot does not have a reserve. The option to display reserve status is decided by the auctioneer.